Professional Development
College, Australia

customer service

Customer Complaints
Includes:
The complaints, turning them around, helping customers, handling policies, communication skills, record keeping, making decision, referring customers

Fees: $250
Study Mode: Self paced/ Online
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Customer Needs
Includes:
Greet customers, communicate with customers, cultural awareness, determination, rendering information, feedback

Fees: $250
Study Mode: Self paced/ Online
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Developing Customer Loyalty
Includes:
The customers, service strategies, types & issues, diagnosis

Fees: $250
Study Mode: Self paced/ Online
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